Privacy Policy — Your Lapland

1. Introduction

Your Lapland respects your privacy and is committed to protecting your personal data.

This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, submit a booking request, or communicate with us.

We process personal data in accordance with the EU General Data Protection Regulation (GDPR) and applicable Finnish data protection laws.

2. What Information We Collect

We may collect and process the following personal information:

• Name
• Email address
• Phone number
• Travel dates
• Group size
• Accommodation and activity preferences
• Special requests or notes you choose to share
• Communication related to your booking

We only collect information that is necessary to provide our services.

3. How We Use Your Information

Your personal data is used only to:

• Process booking requests and reservations
• Communicate with you before, during, and after your stay
• Arrange accommodation, activities, and services
• Provide customer support
• Comply with legal or accounting obligations

We do not use your data for automated decision-making or profiling.

4. Legal Basis for Processing

We process your personal data based on one or more of the following legal grounds:

• Performance of a contract or booking request
• Legitimate business interests
• Legal obligations
• Your consent (where applicable)

5. Sharing of Data

Your Lapland does not sell or trade personal data. Your personal data is shared only when necessary and limited to what is required to deliver our services.

Your information may be shared only when necessary with:

• accommodation partners
• activity providers or guides
• payment providers
• authorities, when required by law

All partners are required to handle data responsibly and confidentially. We ensure that all third parties comply with applicable data protection regulations.

6. Data Storage & Security

We take appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, or misuse.

Personal data is stored only for as long as necessary to:

• fulfil the purpose for which it was collected
• meet legal, accounting, or reporting requirements

7. Cookies & Website Analytics

Our website may use essential cookies and basic analytics tools to improve functionality and user experience.

We use cookies and similar technologies to ensure the proper functioning of our website and to improve user experience.

With your consent, we may also use analytics cookies to understand how visitors interact with our website.

You can manage or withdraw your consent at any time via the cookie settings on our website.

8. Your Rights

Under the GDPR, you have the right to:

• access your personal data
• request correction of inaccurate data
• request deletion of your data (where legally possible)
• restrict or object to data processing
• request data portability

To exercise your rights, please contact us using the details below.

9. Third-Party Links

Our website may contain links to third-party websites.

Your Lapland is not responsible for the privacy practices or content of external websites. We recommend reviewing their privacy policies separately.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect legal or operational changes.

The latest version will always be available on our website.

11. Contact

If you have questions about this Privacy Policy or how your data is handled, please contact us:

Your Lapland
📧 Email: info@your-lapland.com

We aim to respond within 2 business days.

Operating in Finnish Lapland
‍Rovaniemi · Sinettä · Porokari

Registered in the Netherlands
KvK: 99039982

Last updated: July 2026